An AI receptionist (also called a “virtual receptionist”) that answers your calls, day and night

What it does

Every call that goes to voicemail is a customer deciding whether to wait for you or to try someone else. An AI receptionist picks up instead.

If you have been searching for a virtual receptionist service, this is what it looks like built on AI: no desk, no shift schedule to manage, no hold music. Just a receptionist that lives in the cloud, answers under your business's name, and is set up with your hours, services and the answers you want callers to hear.

• Answers in your business's name, 24 hours a day, including nights, weekends and holidays.
• Answers your most common questions: hours, location, services and anything else you tell it to cover.
• Books appointments directly into your calendar.
• Texts you a summary of every call, so you know who called and what they needed.
• Transfers to you when a caller really needs a person.

What is included

The AI receptionist comes in our CONNECTED package, which bundles the phone setup most small businesses need:

• The AI voice receptionist, answering 24/7
• A dedicated local business phone number, or your existing number moved over
• A professional IVR menu ("press 1 for scheduling")
• Voicemail with email transcription
• A mobile-first website, with hosting and SSL
• A monthly report of your call and text activity

Who it is for

An AI receptionist earns its keep anywhere a missed call is a lost job: salons and spas booking appointments, contractors and roofers who are on site all day, auto shops, cleaners, landscapers, and any owner who is the person answering the phone and doing the work. If nights and weekends are the gap, see our after-hours answering service.

How we set it up

1. A 30-minute kickoff call with Mark. We gather your hours, services, the questions callers ask most, and when you want calls transferred to you.
2. We configure and test it. We set up your number, your menu and your receptionist, then you call your own number and try to break it.
3. We fix anything that is off and you go live, usually in about two weeks.
4. We keep tuning it. New service, new hours, a question it should answer: text or email us and we update it.

Try it before you buy

Call our demo line at (614) 926-0333 and talk to our AI receptionist yourself. Ask it about JNM, have it play the receptionist for your own business, or ask it to switch voices: it can change from a woman's voice to a man's, and introduce a couple of other voices so you can hear the range a business can choose from.

Our SalonFlow platform is an AI receptionist and online booking system built for salons and service businesses. You can try the live demos, each set up for a different, fictional business, to see how booking and answers work before you talk to us.

Local, and a real person behind it

JNM Professional Services is based at 1103 Schrock Rd, Suite 106C, Columbus, OH 43229, open Monday to Friday, 9am to 6pm. When you text us, a real person answers. We work with businesses across Central Ohio in person and anywhere else remotely.

Common questions